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Mazda is committed to safety. Please use this facility to check your vehicle for any safety alerts. If your vehicle is affected by a safety alert, then please register your details and an authorised Mazda dealer will contact you to book your vehicle in for any necessary repairs. If your vehicle is not affected by any alerts, then you may also register your details for any possible future alerts.

COVID-19 and your personal safety concerns

We appreciate that given the current situation in New Zealand relating to COVID-19, you may not wish to visit a dealership. If that is the case, please make a time at your convenience when you feel comfortable taking your vehicle in for repair.

Check your vehicle for any important alerts

You may check for recalls by using your vehicle's number plate, VIN, or chassis number.

  • A number plate can be up to 6 alphanumeric characters (eg. 'MAZ123')
  • A secret key is 4 alphanumeric characters (eg. 'XL9T') and pre-populates your contact details. NB: your Secret Key will be found on a recent recall letter from Mazda.
  • A vehicle identification number (VIN) is 17 alphanumeric characters (eg. 'JM0BH10Z98765789')
  • A chassis number can be between 10-12 alphanumeric characters (eg. BK3P-200845, DE3FS-139506, DREJ3Z-102568)

Please select an identifying vehicle option to search for your vehicle.